As a highly accomplished Information Technology professional, I have provided quality business analysis and programming expertise throughout my career. A Technical Team Lead has allowed me to further develop management and client engagement skills together with specific location based reporting knowledge. A successful Service Excellence Coordinator, I have conducted business analysis that led to my development of ISO compliant quality management systems, as well as having successfully performed regular quality audits while developing and improving internal processes and functions to meet the requirements of the quality system framework. Having in-depth programming skills that developed entire product suites, web site and database design capabilities, as well as efficient program coding, my capacity for delivering technical program and product excellence has established me as a leader in strategy and execution.
With demonstrated abilities in business analysis, customer engagement, software development, as well as quality standards compliance, I am confident that I will deliver superior results for an organization.
Dedicated to excellence, I would welcome the opportunity to provide a company with my services.