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Strange Experience...about all I can say. I am thankful for what I have learned at HomeAdvisor, but there are a lot of serious issues that need to be worked out. First off let me note that I am writing about the NYC location and can not attest to the others. Let's begin with the fact that they hire 99% of applicants so congratulations: you just found your new job where you will be surrounded by frat bros who never moved on, and other confused youth. This is a sales farm: if you hit the numbers you can stay, if you have a really bad month, good luck. Nobody ever seems to know what is going on and you are constantly treated like a child. It is not uncommon to ask 3 different superiors a question about the product and get 3 completely different answers. The majority of the management is in their early 20s, severely under qualified, and on power trips for the most part. There are constant threats to job security (people are fired or quit almost daily) and are replaced almost instantly. I have been told on multiple occasions by management to lie to clients in order to get the sale and that "they will figure it out for themselves once they get through". In 2015 alone, the compensation plan changed twice for the worse. Furthermore, the price of membership was changed 4 times with no increase in commission. It began at $80, then $120, $287, and finally $348 (with mHelpDesk, which may be a complete scam). Basically my job got more and more difficult and my pay got worse and worse. Don't plan on getting promoted, there are 150 others gunning for a spot that may or may not open every 6 months at the most. The only ones who are hired are "in" with the directors and other managers, its pretty insane. Certain top preforming reps in the office are largely ignored for promotions, for inexplicable reasons. The amount of interoffice relationships is astonishing and seemingly encouraged. Not really a con per se depending on what you are looking for but just very interesting.
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