Intradiem provides an Intelligent Assistant that companies deploy to help customer service teams maximize productivity & engagement. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $160 million in the past 2 years. We?re looking for really smart and creative people to join our team. If this sounds like you, let?s chat! www.intradiem.com/careers.html Mission:?Our vision requires businesses to be more Efficient; as a result, customer service agents are more Engaged. The outcome is that customers have a better Experience. In order to achieve our Vision, we execute our mission: Helping customers achieve more using automation. We firmly believe that we have the best product to meet our customers? needs; therefore, we focus on partnering with our customers to enable them to fully utilize our software. In order to execute our mission, we are guided by our Core Values: Servant?s Heart, Craftsman?s Attitude, and Revolutionary Spirit. Your commitment to understanding of our Vision, Mission, and Values is critical for our success. All of this, of course, is guided by our strategy: Win with Use Cases. Succeed with People. This strategy is evidenced in our culture, which is one of freedom and responsibility.
51 to 200 Employees
TypeCompany - Private
Revenue$25 to $50 million (USD)
IndustryEnterprise Software & Network Solutions
Competitors?Aspect Software, NICE, Genesys
Founded1995