Fusion BPO

Fusion BPO offers outsourced customer support services through eight call centers located in Canada and India. The company specializes in technical support and customer services including direct marketing product support and lead generation for clients in such industries as telecommunications, financial services, pharmaceutical, retail, insurance, and travel services. Customers include AT&T, Ameriprise, Staples, Verizon, DISH Network, and marketing company Phruit. Fusion BPO was formed in 2008 as a result of the merger of Canada-based Help Desk NOW and India-based Xplore-Tech Limited.