USAN

United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 26 year history of providing carrier grade telecom solutions. From USAN?s initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN?s multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world?s largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability?greater than 99.999% in each year of operation.