Gray Dawes Group

At Gray Dawes we put the client at the heart of everything we do. We do this by combining the best travel experts in the industry with the latest innovating technology in the market to deliver a first-class total trip management service. The travel industry to us is, and always will be, a peoples’ industry and our in-house technology team go above and beyond to develop new innovative ways to make travel work better for our clients. We are leading the technological charge that is being directed by the changing demographics and requirements of today’s business travellers. They demand that they can communicate with us, view schedules, make bookings, cancel bookings at the time they want and by the channel/s they prefer. No matter when our clients want to contact us, no matter what their preferred method of communication we there for them are. From our consultants available to take calls 24/7 through to our investment in technology we operate one fully integrated system. Mission: Our mission is to become the best travel management company in the industry. To be the best we will… Nurture an environment where our employees are valued, rewarded and encouraged to develop their skills. Build client trust and loyalty through delivering outstanding service coupled with great technology. Be tenacious, empowered, consistent and accountable in everything we do. Need to be profitable to provide a return for our shareholders and to finance on-going investment in our people and customer solutions. Care for our team, customers, suppliers, the wider community and the environment. Strive to achieve recognition as the best of the best.