Novelvox

NovelVox has been delivering world class softwares for contact center industry since 2008. It is on a mission to continuously innovate its offerings in order to meet the expectations of ever growing contact center industry where businesses require a more dynamic customer focused approach to engage their customers. Its highly flexible and fully customized agent desktops and animated wallboards software solutions are among the most trusted contact center solutions across various business verticals such as banking and finance, telecom, logistics and travel, healthcare, education, retail, IT and government agencies. NovelVox Universal Connector offers Cisco Finesse ready integration with world’s best CRMs, ticketing software, legacy systems, bespoke applications and internal databases. With its offices in India, Kingdom of Saudi Arabia, United States, United Kingdom, & UAE, NovelVox has more than 150 deployments of its cutting edge contact center solutions to its credit in more than 16 countries around the world with an enviable clientele which includes names such as LinkedIn, Reliance Jio, McAfee, American Express, Best Buy, FedEx, Carlsberg etc. NovelVox is Cisco Preferred Solution Partner, Symitar VIP Member, ISO 9000 and ISO 27000 certified company. Be a part of NovelVox’s success story which thrives on innovation and get the opportunity to learn and grow by working on some of the best customer experience technologies available in the world today. Get a chance to work in a highly rewarding environment where individual ideas are much appreciated and nurtured. With a sound mix of work-life balance, NovelVox is a great place to work, relax and enjoy where individuals are empowered to take lead and grow professionally as well as individually. Come join NovelVox and see the visible change in your professional life. Mission: Our mission is to provide our customers with a fully customized agent desktop that will empower contact center agents with the right information at the right time, every time.