Technology Services Group UK

TSG are a managed IT services provider, we have national coverage and pride ourselves on the exceptional customer service we deliver to our clients. We think it is imperative that we understand the specific needs, challenges and aspirations of our customers business in order to recommend the correct solution. We take the time to understand our customers from a business perspective before we do anything else. Once we have a solid understanding of the journey our customers are on, we then set about constructing a model that will deliver an environment capable of getting them there. This means specifically aligning our services to the way an individual business needs to work in order to be successful in its marketplace. It also means making sure that IT is leveraged on an ongoing basis, to keep our customers competitive and efficient as they grow. Our service desk boasts an NPS (Net Promoter Score) of 75; making TSG a market leader amongst managed IT services providers; with a sentiment score putting TSG in Rant and Rave’s global top 10 at number 7. At TSG we are looking for customer focused, career minded people who will live and breathe our core values - Quality, Ownership and Passion. When you become a part of the TSG family we will support you to become the best that you can possibly be. We understand that each individual is different, which is why we offer training and development tailored to your needs, ensuring rapid progress in developing your skills. Our people and culture are very important to us. We always make time to host company-wide get-togethers, and run regular social events across our different offices such as Quiz Nights and Bowling competitions. In addition to this, TSG love giving back to the community and we are very proud of the money we have raised to support our chosen charities over the years. During 2016 to 2019 we raised over £40,000 for our chosen charity the British Heart Foundation. Following a vote by our employees we now have a new chosen charity for 2020 - 2023, Mental Health UK. As of March 2020 we have already raised over £6100 for our new charity partner via our laptop buyback scheme and also walkathon sponsorship's. 100 TSG colleagues have committed to taking part in a walkathon which will see them walk the equivalent distance from the organisations Team Valley office to Microsoft's Seattle HQ - a huge 9.6 million steps! TSG are proud to have won three awards recently in the Sunday Times Best Companies to Work For awards 2020. We have been recognised as the 23rd Best Company to Work For in the North East, the 48th Best Company to Work For in Scotland, and in addition have gained a 1 Star accreditation award for employee engagement. The Best Companies accreditation recognises businesses which understand the importance of employee engagement and genuinely value their people. If you would like to find out more about TSG and career opportunities with us, please visit www.tsg.com. Mission: Our aim is to contribute to our customers success by deploying innovative solutions delivered with passion by highly skilled people.