CallMiner

CallMiner is a proud provider of speech analytics solutions for improving agent performance and customer intelligence. Founded in 2002, CallMiner pioneered the speech analytics industry. With our years of industry leadership and over 2 billion hours of conversations mined, we are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech analytics solutions. Mission: We unite with our customers and partners to provide trusted intelligence through our best in class platform. This multi-channel cross-journey intelligence helps our customers improve business performance in the areas of customer experience, employee performance, compliance, security, fraud and interaction automation