Cyara

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling top brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara facilitates the adoption of DevOps, accelerating the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. The Cyara Platform supports the entire software development lifecycle for customer experience from design, functional and regression testing, and user acceptance testing, to load testing and production monitoring. Every day, our customers, including Macy’s, Starbucks, Anthem, FedEx, Sky, and Toyota Financial Services, trust Cyara to deliver customer smiles at scale. Where We Started In 2006, Alok Kulkarni was a solutions architect at Genesys working on a state-of-the art speech recognition system. He needed to test the system to ensure its ability to withstand an onslaught of incoming calls, but no solution existed that could reliably replicate high volumes of customer interactions. That’s when the idea for Cyara was born. Since then, Cyara has experienced massive growth to accommodate the increasing demand for innovation, quality, and speed in the world of omnichannel, automated CX assurance. www.cyara.com Mission: Our mission is to improve customer experience on planet earth. Our promise is Customer Smiles. Delivered at Scale, and every day, each Cyaran works hard to bring that mission to fruition, shoulder to shoulder with each team member that makes up our amazing community of fun-loving forward thinkers.