Reality Based Group
Austin, TX
2
staff members
Company Profile
Reality Based Group (RBG), is evolving customer experience. Since 1992, RBG has measured the customer experience from an objective point of view for some of the worlds most respected brands, across over 10 industries. Reality Based Group programs are designed to deepen customer loyalty while simultaneously increasing profitability. Our solutions include written and video mystery shopping, customer satisfaction surveys, manager audits, merchandising audits, competitive pricing audits, and training programs. Mission:?To deliver ?reality based? continuous improvement programs that create world class customer experiences.
51 to 200 Employees
TypeCompany - Private
Revenue$10 to $25 million (USD)
IndustryConsulting
Competitors?Marketforce, IntelliShop, A Closer Look
Founded1992
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CEO
Worked since Saturday, Sep 20 2025
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ManagerWorked since - -
CEOWorked since -
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