Envision Telephony

If customer call centers are an integral part of your business, a call to Envision Telephony could help you make good on your vision statement. The company provides business intelligence and analytical software tools designed to help businesses understand their customers better. Envision's products helps users collect and analyze data on customer transactions, preferences, and how they perceive the company. It also provides workforce management and monitoring tools for helping contact centers train and retain top-notch call center agents. Envision's customers have included Southwest Airlines and Time Warner Cable. The company was founded in 1994.