Matt Bergey is an experienced manager and salesperson who is ready to make a significant impact in the world!
Currently as an Online Reputation Management Consultant with Brand.com, Matt Bergey is helping clients repair and manage their online reputations. Brand.com is revolutionizing the PR industry by disrupting the status quo of brand management.
During his time at Temple University, Matt Bergey held many internships during each semester, culminating in his dream internship with NASCAR. After graduating summa cum laude and Valedictorian from Temple, Matt went on to hold multiple management and sales roles in various fields.
Temple University , United States , Philadelphia, PA
Bachelor's in Sport and Recreation Management , - Valedictorian of School of Tourism and Hospitality Management
- Dean’s List for every semester between Fall 2007 through Summer 2010
- Student speaker at graduation ceremony for the School of Tourism and Hospitality and the Fox School of Business
www.temple.edu
09/2008 -
08/2010
Career History
Online Reputation Management Consultant , United States , Philadelphia, PA
http://www.brand.com/
06/2013
to
12/2099
Team Lead - Inbound , United States , Robbinsville, NJ , - Lead a team of 25 employees in daily job tasks associated with the receiving process.
- Given the responsibility for training all new employees in the check-in process that are either hired new onto the team or transferred in from another department.
- Implemented strategies to help employees correct mistakes in their process after they had made an error in their work.
- Completed process, safety, and completed work audits on employees to ensure consistent and error free results.
- Constantly provided suggestions and executed changes in the process in order to constantly improve the business and maximize results
www.grainger.com
06/2012
to
05/2013
Sales Consultant , United States , Newtown, PA , - Top Salesman in my 1st full month at the dealership.
- Responsible for demonstrating the value of our car and communicating it to the customer to aid in their decision making process.
- Developing a relationship with the customer and continuing this rapport after the sale in order to maintain a long term, repeat client base.
- Closing the sale and up-selling warranties, protection plans, gap insurance, etc.
- Led the customer throughout the finance process and explained the necessary paperwork involved in completing a deal.
- Constant communication with management, including the Sales and Finance Managers.
www.billmarshford.com
01/2012
to
06/2012
Sales Manager , United States , Bristol, PA , - Generated $1,500,000 in sales of Classic/Antique Cars, Newer Used Cars, and up-selling Warranties in 10 months.
- Led the expansion of the Inventory from 20 cars when I started, up to 90 Cars at the height.
- Implemented a marketing strategy that was missing from the business plan which we entered into an online and print advertising campaign.
- Created an inventory system and brought on strategic partners in order to develop a seamless business operation
- Developed a purchasing procedure in order to speed up the process of a patron buying a car and increase customer satisfaction
- Handled all incoming phone calls and responded to all emails in regards potential sales leads and other issues.
- Instrumental in the process of negotiating deals on trade-ins in order to make as much profit as possible on the resale.
- Completely responsible for developing relationships with banks and getting the customer financed through either prime or sub-prime lenders.
www.lraautosales.com
03/2011
to
12/2011
Guest Services Manager , United States , Bensalem, PA , - Held position that was developed to be rotationally trained in each department in order to be able to oversee any operational aspect.
- Mostly managed the Valet department in which there are 55-60 employees, up to 20 of which are on a particular shift.
- Responsible for the successful parking and retrieval of, on average, 7,000 cars per week (one of the highest rates in the nation for casinos)
- Submitted and verified payroll for the entire staff.
- Developed and delivered disciplinary forms, in the presence of Union, to employees who were in need of coaching.
- Professionally dealt with all types of customer complaints regarding departmental or casino related issues
- Compiled incident reports and performed investigations into accidents that were either the fault of an employee or claimed damage from a patron.
www.parx.com
09/2010
to
03/2011
Licensing and Retail Development Intern , United States , Charlotte, NC , - Assisted in the development of an electronic contract management system which allowed hard copy contracts to be searchable online.
- Extensively reviewed all the contracts that the NASCAR Licensing currently holds.
- Helped to develop a retail strategy for International Speedway Corporation that will increase merchandise sales of individual racetrack products around the immediate area surrounding the tracks.
- Created a research report that will provide suggestions for retaining current users and adding new users to an online rewards program for Officially Licensed Products.
- Aided in creating a timeline strategy for Licensees who request specialized Licensed Products for new sponsors
www.nascar.com
06/2010
to
08/2010
Building Services Supervisor , United States , Philadelphia, PA , - Supervised a crew of 12-18 employees during events at the 1.3 million square foot Wachovia Center and the Wachovia Spectrum.
- Delegated duties to employees to ensure the cleanliness of the building.
- Responsible for general cleanup, trash, restrooms, concourse, suites, and event floor both before and during event.
- Performed pre-event quality control inspection of the building in order to prepare the building for the upcoming event.
- Corresponded with other departments such as operations, food & beverage, and security in order to handle each situation in a timely manner.
- Settled employee disputes in order to prevent further confrontations.
www.comcast-spectacor.com/
10/2009
to
05/2010
Strength and Conditioning Intern , United States , Philadelphia, PA , - Personally trained Men’s and Women’s Basketball teams in their daily strength and conditioning program.
- Led speed and agility drills on a weekly basis.
- Developed multiple women’s sports teams conditioning in preparation for their upcoming pre-seasons.
- Responsible for keeping the athletes focused on their daily tasks.
- Assisted the Director of Basketball Operations in his recruiting duties and control of the Men’s basketball team
- Worked with film in preparation for use in practice
- Observed the recruiting process at a top tier Division 1 basketball program
www.lasalle.edu/
07/2009
to
08/2009
Sports Performance/Business Intern , United States , Warminster, PA , - Worked as a hybrid intern as both a sports performance coach intern and as a business intern in order to better understand the business as a whole.
- Developed a database that was to be used as a client recruitment aid
- Assisted in the training of athletes ranging in ages from 5-22 in specific drills such as acceleration, maximum velocity, and multi-directional.
- Learned about training athletes with the help of experienced professionals.
- Only intern in the intern pool to be given the opportunity to coach their classes, in which I led youth athletes through multiple drills
- Performed general office duties such as maintenance and phone duty
www.velocitysp.com/
05/2009
to
07/2009
Marketing/Operations Intern , United States , Philadelphia, PA , - Raised $3,000 worth of donations from local companies for a raffle contest that raised nearly $7,000 for the Children’s Miracle Network
- Assisted in media relations by developing relationships with web based blog partners and posting upcoming events for marketing purposes
- Developed grassroots online marketing by creating and maintaining professional social networking efforts.
- Aided in sponsorship contract fulfillment by reporting on signage and in game presentations
- Assisted in game day event preparation and implementation of all game day operations
- Oversaw and ran preliminary soccer tournaments during pre and post game
- Developed and maintained information databases
- Assisted in the design and implementation of game day promotions
www.kixxonline.com/
01/2009
to
04/2009
Marketing Intern , United States , Langhorne, PA , - Assisted in all aspects of the preparation of the Pop Warner Super Bowl, which included football and cheer/dance operations, media relations, sponsor relations, and event coordination
- Attended the week long Pop Warner Super Bowl at Disney World to assist in the execution of every facet of the event that included 13,000 participants
- Worked extensively with the Disney staff to deliver a seamless event
- Developed a method to record on maps the recruiting boundaries of around 130 leagues from around the nation
- Analyzed and entered sponsor information for the Pop Warner Super Bowl, including event applications and reservations
- Handled phone calls from the entire Pop Warner system which consists of around 400,000 participants in 42 states
- Reviewed sponsor contracts and make suggestions on improvements and possible changes
www.popwarner.com/
09/2008
to
01/2009
Logistics Intern , United States , Philadelphia, PA , - Served as Logistics Intern in the Philadelphia Service Center
- Worked closely with Terminal Manager and VP of Operations on various day-to-day decisions for Terminal
- Independently developed a College Recruiting project to be implemented by RoadLink
- Performed terminal specific office duties such as indexing driver billing, notifying trailer status, answering phones, and creating work orders.
- Assisted with complex Financial decisions by creating graphs, updating Excel files, creating Excel programs for use by Corporate, and worked with Corporate officials to come up with solutions
- Created presentations for VP of Operations and Regional VP to use during Quarterly corporate meetings